Privacy Policy
Introduction
Welcome to https://hybrid-van.thebestlocalpro.com (hereafter referred to as “Hybrid Van” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws and regulations, including:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25
- General Data Protection Regulation (GDPR) of the European Union
- Lei Geral de Proteção de Dados (LGPD) of Brazil
- California Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
- Colorado Privacy Act (CPA)
- Utah Consumer Privacy Act (UCPA)
- Connecticut Data Protection Act (CTDPA)
- Virginia Consumer Data Protection Act (VCDPA)
- Protection of Personal Information Act (POPIA) of South Africa
Scope
This privacy policy is applicable to all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered through https://hybrid-van.thebestlocalpro.com. However, please be advised that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. Each of these external entities has its own privacy policies, and we encourage you to review them before providing any personal information.
Processing Activities
This policy outlines the practices when users:
- Utilize our applications and services as authorized users.
- Visit our websites linked to this Privacy Policy.
- Engage with us through various communication channels, including emails, calls, or text messages (SMS).
Personal Data Collection
Hybrid Van collects several types of personal data to enhance your experience and provide tailored services. The categories of data we collect include:
- Account Information: This includes user names, passwords, account numbers, and other details required for account creation and management.
- Payment Information: Credit card numbers, billing addresses, and payment history are collected for secure transactions.
- Financial Information: We may gather details about your financial status or creditworthiness when necessary for specific services.
- Purchase Information: Data related to products or services you have purchased from us, including order history and preferences.
- Mobile Device Identifiers: Unique identifiers such as IP addresses, mobile device IDs, and advertising IDs to recognize your device and provide personalized content.
- Location Data: Information about your geographical location when you interact with our services, used for location-based services and analytics.
- Feedback: Comments, suggestions, and reviews you submit to us help improve our products and services.
- Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms in accordance with their privacy policies.
- Product Information: Details about the products you interact with or purchase from our website.
We obtain this information through direct user input, interactions with our systems, and automated technologies, including cookies and tracking pixels. Additionally, third parties may share personal data with us, though we are not responsible for their privacy practices.
Cookies
We employ cookies to enhance your experience on our website and gather analytics. Cookies are small text files stored on your browser that serve various purposes:
- Strictly Necessary: These ensure the basic functions of our website, such as remembering your login details.
- Preference: Cookies store user preferences, like language settings or display options.
- Analytics: They enable us to understand how users interact with our site, providing insights for improvement.
Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.
Retention and Deletion
Hybrid Van retains personal data only for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy. Our retention periods vary depending on the type of data and its use:
- Financial and transaction data may be retained for tax or accounting requirements.
- Purchase history could be kept to personalize future shopping experiences.
- Communication records are usually preserved for customer service purposes.
- Other personal data is retained only as long as necessary for our business operations.
Security Measures
We prioritize the security of your personal information and implement robust organizational and technical safeguards. These measures include:
- Encryption: We use encryption to protect data during transmission and storage.
- Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.
- Access Controls: Only authorized personnel have access to personal information, and their access is restricted based on job requirements.
Children’s Privacy
Hybrid Van does not knowingly collect or solicit personal data from children under the age of 18 (or a higher age limit as required by local law). If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take immediate steps to rectify the issue.
Your Rights
Depending on your location and applicable laws, you may have specific rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Rectification: If your data is inaccurate or incomplete, you are entitled to request its correction.
- Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
- Restriction: You may limit our use of your personal information under specific conditions.
- Portability: Some jurisdictions allow you to receive your data in a structured, commonly used format.
- Objection: You have the right to object to certain processing activities, such as direct marketing or data sharing.
- Non-Discrimination: You cannot be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience. We will respond to your requests in accordance with applicable laws and regulations.
Changes to Policy
Hybrid Van reserves the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Contact Information
For any inquiries, requests for unsubscribe, or questions regarding data privacy, please contact us:
- Email: [email protected]
- Address: [Provide postal address]
